In a move to digitize data related to overseas compatriot affairs, OCAC established the Information and Archives Section in 1983, to take charge of e-data matters. As affairs concerning Taiwan's overseas compatriots expanded in scope and complexity as the world globalized, information management also grew in importance. In keeping with the Executive Yuan's restructuring policy, the OCAC reorganized the original Information and Archives Section into the Information Management Office in 2012 to upgrade its professional capacity, to enable it to more effectively use the latest information technologies to support the expansion of overseas compatriot affairs, boost the Council's digitization service performance, and ensure a secure, robust information management system.
The flowchart below presents the Office's organizational structure. One director is assigned to oversee both the Information Management Planning Section and the Information System Services Section. Information Management Planning is responsible for the planning, implementation, and promotion of business information systems, the promotion and execution of e-government services, and the planning and implementation of information management and security. Information System Services manages the planning and supervision of the computer room, service collation, planning and execution of general administration systems, and general planning and operation of OCAC's official website, along with troubleshooting for the user side.
Because of the more rigorous budget control policy of the central government, and an increase in information services, the Information Management Office has taken measures to provide the soundest information service possible using the limited resources available. It has installed a high-performance virtual machine workstation and a joint computer room. By reducing the number of server hosts, the Office has significantly reduced its operating costs. With the popularity of mobile devices, and the trends in information development services, the Office plans to incorporate mobile device solutions as it diversifies its system development services. It will also expand its resource applications and platforms, open up its information formatting, and leverage the strength of new media platforms to upgrade OCAC's services for the people.
With the convenience generated by modern information technologies, security is a key issue. The OCAC is a service organization devoted to foreign diplomatic matters, and considered a Level-A information security organization by the central government. All of its information services incorporate security measures. To strengthen information protections, OCAC has launched an ISMS and a PIMS system, and periodically conducts breach scanning and infiltration testing across every information system and website to minimize security risks. Further, encryption devices are installed in the Council and its overseas offices, and monitored by the Information Management Office in accordance with the government's security criteria. OCAC is committed to providing a secure, convenient information operating environment that keeps pace with the times to facilitate the information advancement of every overseas compatriot affairs service domain.
Functions of the two sections under the Information Management Office:
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